| Specific Concern | Agency Concerned |
| Concerns relating to membership, housing loan, and other services provided by Pag-IBIG Fund | Home Development Mutual Fund (HDMF) |
| Concerns relating to death, funeral, maternity leave, permanent disability, retirement, sickness and involuntary separation/unemployment benefits from Social Security System (SSS) | Social Security System (SSS) |
| Concerns relating to social security and insurance benefits for government employees | Government Service Insurance System (GSIS) |
| Telephone rates, cellphones, TV and radio broadcast | National Telecommunications Commission (NTC) |
| Adulterated livestock feeds, vaccines, pharmaceuticals and biologics | Bureau of Animal Industry (BAI) - Animal Feed Standard Division and Laboratory Services |
| Pet animals | Bureau of Animal Industry (BAI) - Animal Health Division |
| Fertilizer and pesticide | Department of Agriculture (DA) - Fertilizer and Pesticide Authority (FPA) |
| Rice | National Food Authority (NFA) |
| Processed and unprocessed meat and dressed chicken | National Meat Inspection Service (NMIS) |
| Fruits and Vegetables | Bureau of Plant and Industry (BPI) |
| Banks, non-bank financial institutions, pawnshops, and credit cards | Bangko Sentral ng Pilipinas (BSP) |
|
Prices of coconut oil, husked nuts, and fresh young coconuts Quality standards of coconut-based products |
Philippine Coconut Authority (PCA) |
| Sugar quality and price | Sugar Regulatory Administration (SRA) |
| Quality/price of the liquefied petroleum gas (LPG) and liquid fuels | Oil Industry Management Bureau (OIMB) |
| Electricity | Energy Power Industry Management Bureau (EPIMB)/Department of Energy-Consumer Welfare and Promotion Office (DOE-CWPO)/Energy Regulatory Commission (ERC) |
| Forest and forest-based products | Department of Environment and Natural Resources (DENR) |
| Ozone-depleting substances | Department of Environment and Natural Resources (DENR) |
| Life and non-life insurance claim, pre-need plans such as educational, pension and memorial | Insurance Commission (IC) |
| Mutual funds (investment); financing/lending; listed companies, registered issuers of securities (time sharing) | Securities and Exchange Commission (SEC) - Corporation Finance Department |
| Claim for insured deposit; follow-up status of claim for insured deposit; queries on deposit insurance coverage, other bank related issues/concerns i.e. unserviced withdrawals, ATM problems, etc. | Philippine Deposit Insurance Corp. (PDIC) |
| Manufactured products | Department of Trade and Industry (DTI) |
| Hospitals and doctor's services, processed foods, drugs, cosmetics, and medical services or household products with hazardous substances | Department of Health (DOH), Center for Health Development Metro Manila, and Food and Drug Administration (FDA) |
| Fish and fishery products | Bureau of Fisheries and Aquatic Resources (BFAR) |
| Food in restaurants, eateries and sidewalk vendors as well as on regulation of practice relative to weights and measures | City Health Office of the concerned Local Government Units (LGUs) |
To know more on how you can file a complaint, visit DTI website by clicking here.
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