| OFFICE OF THE BOARD SECRETARY | ||
| 1. Request for Authenticated or Certified Copy of Board Resolutions and Minutes | Page 61 | |
| 2. Request for Copy of Secretary’s Certificate | Page 63 | |
| OFFICE OF THE PRESIDENT (OP) | ||
| Request for Employee Records | Page 64 | |
| CREDIT INFORMATION MANAGEMENT SYSTEM (CIMS) GROUP | ||
| Request for Technical Support Services | Page 66 | |
| FINANCE AND ADMINISTRATION GROUP (FAG) | ||
| 1. Request for Issuance of Supplies and Materials | Page 68 | |
| 2. Claims Processing and Payment | Page 70 | |
| FEEDBACK AND COMPLAINTS MECHANISM | Page 80 | |
| CIC OFFICE DIRECTORY | Page 82 | |
